Secure, simple, and designed with your peace of mind at heart—just like every plant and pot we curate.
At HORTOLOGY, we believe that the journey to creating your indoor oasis should be as seamless and serene as the spaces we help you cultivate. From the moment you select a living artwork from our FIBRECLAY or COMPOSITE collections, to the gentle unboxing of a Cacti & Succulent or a lush Foliage companion, every step is infused with intention. This mindful approach extends to how we handle your transactions—ensuring security, simplicity, and trust.
Our Philosophy: Security Meets Serenity
Just as we package each ceramic pot with protective, sustainable materials and secure every plant for its journey, we apply the same meticulous care to your financial details. We understand that trust is the root of every lasting relationship. That’s why our payment process is built on industry-standard encryption, ensuring your information is handled with the highest level of security—never stored on our servers, and always protected.
Accepted Payment Methods
To accommodate our global community of plant lovers, we offer a selection of trusted and widely-used payment options. Each is chosen for its reliability and ease, mirroring the curated simplicity of our shop.
We gladly accept all major credit and debit cards. Our secure checkout process is optimised for a smooth, swift experience—allowing you to focus on the joy of selecting your next botanical piece.
For our friends and customers in regions where JCB is preferred, we welcome this payment method, ensuring our SEA & SKY and EARTHY OPULENCE collections are accessible to all.
For those who value an extra layer of convenience and security, PayPal is available. It’s a perfect fit for the thoughtful planner—quick, familiar, and trusted.
Checkout With Ease
Whether you’re investing in a statement piece from our GLEAM & SHINE range or stocking up on PLANT CARE essentials, our checkout is designed to be intuitive. You may choose to check out as a guest or create a simple account to track your order history and expedite future purchases. Remember, we are a small, curated shop—your email is your key to a personalised, uncomplicated experience.
Global Accessibility, Local Care
While we serve plant lovers across the globe (excluding some remote locations and parts of Asia due to phytosanitary regulations), our payment system is universally seamless. At checkout, your region will be automatically confirmed, and if your order exceeds £50, our Free Shipping option will gently apply—like a complimentary mist from one of our delicate Atomisers.
Your trust allows us to continue doing what we love: curating living artworks and nurturing your connection to the botanical world. Should any question arise during your purchase, our team is always here—ready to help your garden grow.